← Homeالعربية

Terms of Service — Waaraq

Last updated: November 2026

1) Acceptance of the terms

By using the Waaraq app, provided by DOTIMPACT TECHNOLOGIES (Kingdom of Saudi Arabia — Riyadh — Commercial Registration No. 7054059535), you agree to these terms and to the Privacy Policy. If you do not agree, please do not use the service.

2) Description of the service

Waaraq helps you organize invoices and documents, extract their data, manage company, customer and item information, and prepare reports for accounting and tax review. Its capabilities include creating and previewing sales invoice drafts, issuing eligible invoices and retaining their artifacts, subject to the features enabled for the company, user permissions and subscription entitlement.

Electronic invoicing: The Phase1 workflow supports generation and retention of eligible invoices after the company and invoice information is complete and the service checks pass. Phase2 services connected to the Zakat, Tax and Customs Authority (ZATCA) require the applicable company obligations, completed qualification, onboarding and technical setup, and activation of the relevant production integration. A setup step, test or preview does not establish completed integration or authority acceptance. Using Waaraq, or seeing the authority's name in the interface, is not certification by the authority or a guarantee of compliance in every situation. Refer to the invoice status and the official response, where applicable, for the processing outcome.

Drafts and review: A preview clearly marked as a draft is not an issued invoice. Advance payments, settlements, credit or debit notes depend on eligibility and available features. An issued invoice cannot be changed by editing a draft; use the authorized correction or note workflow while preserving the previous record.

External assistant connections: Where connections such as ChatGPT or Claude are available, the user chooses the company and permissions to authorize. Read access does not authorize draft preparation or issuance. Issuance through the connection requires explicit approval by the company owner inside Waaraq of the exact revision and content; changes to approval-bound information require a new review. Do not send verification codes, passwords or integration keys in an assistant conversation. You can disconnect from the app. The connection does not grant general data-editing rights, permission to change issued invoices or permission to file tax returns.

These terms describe functionality when enabled; they do not mean every feature is available for every company or through every channel. Preparing or testing a feature does not establish production activation or transmission to an authority.

3) Your account and your responsibility

You are responsible for keeping your sign-in credentials confidential, for the accuracy of the documents you upload, for all activity under your account, and for providing us with accurate information. When using invoicing or external connections, you must be authorized to act for the company and share customer and document data. Review the parties, tax information, items, amounts and actual supply and receipt dates before approval. An assistant suggestion alone does not establish a fact or tax obligation.

4) Acceptable use

You agree not to misuse the service, including uploading content that is unlawful or that you have no right to use, or attempting to breach, disrupt, or gain unauthorized access to the service or to other users’ data.

5) Subscriptions and payments

  • A free plan and paid plans are available, and document limits and features vary by plan.
  • Sales invoicing is available across all paid plans when enabled for the company and its checks are satisfied; it is not available on the Free plan. Subscription expiry prevents new operations that require an active entitlement. Expiry alone does not prevent authorized access to issued invoice archives or safe completion of a previously numbered issue attempt without creating a new invoice. Access, retention and deletion controls still apply.
  • Assistant connections use existing account entitlements; connector tools do not sell subscriptions or collect customer payments.
  • Payments and subscriptions are handled according to the purchase channel used — whether through the app stores (App Store or Google Play), or through the website or an approved payment provider where available. Payments, cancellations, and refunds are governed by the terms of the channel through which the purchase was made.
  • If you subscribed via the App Store or Google Play: the subscription renews automatically unless you cancel auto-renewal before the end of the current cycle within the period specified by the store. You can manage the subscription or cancel auto-renewal at any time from your account settings in the app store; refund requests are subject to the store’s policy.
  • We may change plan prices in the future with prior notice to you, without affecting an ongoing billing cycle.

6) Intellectual property

The app and all rights in it remain the property of Waaraq; your data and documents remain yours.

7) Disclaimer

Waaraq reports help you organize your invoices and prepare them for review, but they do not constitute tax or legal advice, nor an official tax filing. AI outputs and extracted data may contain errors or require review. Reports should be reviewed with an accountant or qualified professional before being relied upon. The service is provided “as is” without express warranties.

8) Limitation of liability

Waaraq is not liable for any indirect or consequential damages, or for decisions made in reliance on the reports without review by a qualified professional.

9) Suspension or termination of the account

We may suspend or terminate an account that violates these terms, and you may stop using the service and request deletion of your account at any time.

10) Changes to the terms

We may update these terms and will notify you of material changes; your continued use after such changes constitutes acceptance.

11) Governing law

These terms are governed by the laws of the Kingdom of Saudi Arabia, without prejudice to any mandatory rights granted to you by consumer-protection law in your country of residence.

12) Contact

For any inquiry about these terms: support@dotinvo.com.